Profile of Rowena Talon

Rowena Talon Sales Representative
5 years experience 0 projects worked Philippines
5.00$ /hr 0$ earned
SalesTechnical Support

My work experiences revolves around customer service and telesales. I’ve worked with BPO for almost 5 years handling US based telecommunication accounts. I also got technical background since I’ve also worked as technical support for universal remotes. If you are familiar with Harmony Remotes, Hub, Amazon Alexa and Google Home, those are some of the stuff i used to support. And as for my Sales experiences, I’ve been with Comcast, Verizon and Sprint telesales. I used to offer new line of business like phone,cable,internet as well as home automation services. But before i enter BPO, i am a cold caller for an in-house account catering paper works and assignments.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Technical Specialist

    Alorica

    January 2016 - September 2017

    Technical Support Representative at Comcast. I help customers in troubleshooting their Cable, Internet and Phone services.

  • Technical Specialist

    TELETECH

    October 2017 - March 2018

    Technical Support Representative at Logitech Harmony Remotes. I used to help customers in troubleshooting their remotes as well as those stuffs that are connected or can be control by this universal remote.

  • Financial Representative

    Afni

    May 2018 - August 2018

    Financial Support Representative at Sprint. I used to give options on customers on how to settle their bill with Sprint. I collect their payment and offer payment arrangement or extension if needed.

Education

  • Computer Programming

    Datacom

    June 2010 - April 2011

    Computer Programming