Profile of Nokuthula Zwane

Nokuthula Zwane Customer service and project management
5 years experience 0 projects worked South Africa
8.00$ /hr 0$ earned
2D Design

Looking to secure rewarding job that I’ll grow into

Work History (0)

  • There are no activities yet.

Work Experiences

  • Sales

    Twain matters

    April 2024 - June 2024

    Selling insurance

  • Call center agent

    Fidelity Ady

    March 2016 - December 2018

    April 2016 – December 2018
    Fidelity ADT
    Customer relations coordinator
    Answer inbound calls as well as assist clients with specific inquiries
    Receive incoming calls on a skilled based routine
    Transfer calls to relevant departments
    Handle and resolve customer complaints or escalate as per policy
    Sales lead appointments bookings
    Provide telephonic technical assistance to clients
    Provide clients with required information to resolve queries
    Verification of listener information
    Assist daily in call center operational issues

Certification

  • It qualifications certification

    Ict academy

    February 2014 - April 2016

    N+ A+ ICDL and Sap B1 technical support

  • Project management Nqf4

    Grow right

    March 2023 - March 2024

Education

  • Matric

    Forex high school

    January 2013 - December 2013

  • It certification

    ICT Academy

    April 2014 - April 2016

    N+ A+ technical support, SAP B1 ICDL