A level headed, calm and unflappable individual who is able to carry out any customer service role professionally and effectively. Tafadzwa has a long track record of increasing customer loyalty and retention; he does this through having an in-depth understanding of the tasks, responsibilities and skills involved in customer service work. He always keeps his customers updated on issues important to them and works hard to meet requests for information in a timely and efficient manner. Right now, he is looking for a suitable position with an exciting and ambitious company.