Dynamic and dedicated Customer Support Specialist with 4 years of experience in customer support and telesales. Proven expertise in delivering exceptional service, closing sales, and enhancing customer satisfaction. Skilled at resolving customer concerns, upselling products, and maintaining strong client relationships. Certified in Customer Service, with a passion for troubleshooting and process improvement. Seeking to leverage both customer support and telesales experience in a new role within a customer-facing environment.