Profile of Maria Agnes Sumalde

Maria Agnes Sumalde Virtual Assistant / Customer Support Specialist / Social Media Management & Marketing
5 years experience 0 projects worked Philippines
5.00$ /hr 0$ earned
Banner Ad DesignBrochure DesignBusiness Card DesignContent Marketinggraphic designInfographicsmarketingVirtual Assistant

• Social Media Marketing &

Management (Facebook,

Instagram & LinkedIn)

• Lead Generation & Appointment

Setting

• Virtual Assistance & AdHoc/Tasks

• E-commerce Management

(Amazon, Zappos, 6pm.com)

• Content Creation

Portfolio

Work History (0)

  • There are no activities yet.

Work Experiences

  • Part-Time Virtual Assistant

    Ken Chung

    September 2024 - Now

    Social Media Management, Administrative Tasks

  • Freelance Social Media Marketer | Appointment Setter | Virtual Assistant

    VirtuPal / Startify Solutions / Leadsopedia

    September 2023 - March 2024

    • Conducted social media outreach through Facebook, Instagram,
    and LinkedIn to engage target prospects.
    • Developed strategies to optimize online presence, driving
    business growth and enhancing client satisfaction.
    • Managed content curation, scheduling, and analytics review for
    clients, ensuring continuous improvement.
    • Set appointments for prospects and managed virtual assistance
    tasks like calendar and email management.

  • Freelance Social Media Marketer | Lead Generation | Appointment Setter | Team Leader | Trainor

    Broker Generator / Gorilla Add-On Marketing

    September 2019 - August 2023

    • Developed and implemented lead generation strategies through
    social media outreach, engaging with prospects via Facebook and
    LinkedIn.
    • Managed social media accounts and created content to attract
    prospects, improving client visibility and engagement.
    • Trained and led a team of marketers, providing guidance and
    support for effective integration.
    • Scheduled appointments with qualified leads, facilitating business
    opportunities for clients.

  • Freelance Social Media Marketer | Lead Generation | Appointment Setter

    Callstar

    July 2018 - October 2019

    • Executed targeted lead generation campaigns through social
    media, connecting with potential clients and setting appointments.
    • Acted as the key point of contact for clients, ensuring marketing
    goals were achieved through personalized strategies.
    • Managed outreach activities to grow the client base and optimize
    lead conversion.

  • Customer Service Representative - | E-commerce (Amazon, 6pm.com, Zappos)

    Alorica Philippines

    October 2015 - November 2017

    • Provided multi-channel customer support, addressing inquiries
    related to orders, returns, and product information.
    • Processed refunds, exchanges, and cancellations, ensuring high
    levels of customer satisfaction.
    • Collaborated with internal teams to resolve complex issues and
    improve service delivery.