Profile of Lungile Zulu

Lungile Zulu Customer care agent, debt collection agent, sales representative agent, digital marketer.
5 years experience 0 projects worked South Africa
5.00$ /hr 0$ earned
Blog WritingContent MarketingmarketingProofreadingSalesSingingVirtual AssistantWriting

I have over 5 years of experience in telecommunications, sales, and collections. I am a professional, enthusiastic, loyal, hard-working person. I am a great communicator with strong business acumen, understanding that the organization’s commercial objectives are crucial to my work. I am a team player, highly motivated, and open-minded. I am passionate about helping others, I am open to learning and improving my skills.

I have been serving as an intern for an American website called Baastbook, doing digital marketing. I have 4 certificates that I acquired online, a digital marketing certificate, content marking strategy, email marketing, and digital advertising. My purpose in taking online courses was to expand my knowledge in marketing and understanding customers.

 I fully understand how important it is to always offer the best service possible. I am an empathetic listener. I am a team player, I offer support, positivity, and a creative mindset to any team. I am highly motivated and a competent collaborator.

I am detail-oriented and easily adapt to any environment, I am a fast learner and a critical thinker. I am always open to learning new skills and systems, always seeking means to feed my curiosity and expanding my knowledge.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Debt collection

    Fusion Credit Solutions

    April 2023 - June 2023

    S EXCELLED IN COMMUNICATING WITH CUSTOMERS THROUGH INBOUND
    AND OUTBOUND CALLS AND CORRESPONDING THROUGH EMAILS. ARRANGING,
    MANAGING AND KEEPING FILES. OUTPERFORMED MY KEY PERFORMANCE
    INDICATORS ALL THE TIME. MAINTAINED A HIGH SCORE IN MY QUALITY
    ASSURANCE CHECK.

  • Debt collection

    VeriCred

    April 2019 - January 2020

    : EXCELLED IN COMMUNICATING WITH CUSTOMERS THROUGH INBOUND
    AND OUTBOUND CALLS AND CORRESPONDING THROUGH EMAILS. ARRANGING,
    MANAGING AND KEEPING FILES. OUTPERFORMED MY KEY PERFORMANCE
    INDICATORS ALL THE TIME. MAINTAINED A HIGH SCORE IN MY QUALITY
    ASSURANCE CHECK.

  • Debt collection

    Debt-In

    December 2015 - March 2017

    :EXCELLED IN COMMUNICATING WITH CUSTOMERS THROUGH INBOUND
    AND OUTBOUND CALLS AND CORRESPONDING THROUGH EMAILS. ARRANGING,
    MANAGING AND KEEPING FILES. OUTPERFORMED MY KEY PERFORMANCE
    INDICATORS ALL THE TIME. MAINTAINED A HIGH SCORE IN MY QUALITY
    ASSURANCE CHECK. WON VOUCHERS BY THE CLIENT FOR COLLECTING MORE
    SETTLEMENTS.

Certification

  • Digital marketing

    HubSpot Academy

    June 2024

  • Best Communicator

    Harambee Youth Employment Accelerator

    October 2015 - October 2024

    An award for being the best communicator, empathetic listener, helpful, collaborative, curious, and having a positive attitude.

Education

  • Content Marketing Strategy

    University of California UC Davis

    May 2024 - June 2024

  • Digital Marketing

    HubSpot Academy

    April 2024 - June 2024