Data Entry in Word, or Google Docs Transcription (transcribing voicemail, video or audio, podcasts etc.) Internet Research Typing Forms Creation Executive Assistance Making Reports (Creating basic reports (reports on weekly tasks, deliverables, sales) Sending Invoices Project Management & Training Tasks Email Management/Filtering Setting up Autoresponders (Aweber, Mailchimp) Booking appointments with clients Following up with clients/customers (sending thank you and other reminder emails) Receptionist duties (answering occasional calls) Calendar Management File Management (organizing files using Dropbox etc) Database building (eg. updating email or contact lists on your CRM) Research on certain topics for blogposts, newsletters or others Personal errands (purchasing gifts for loved ones/family members online) Hotel and Flight Booking Bookkeeping and Accounting Tasks Taking down minutes of meetings Preparing Slideshows (Powerpoint Presentations) Liaison between you and other team members Recruitment (source for other team members like writers or graphic artists) Answering support tickets (with the use of Zendesk) Dropbox / Google Drive Organization Creating / Managing Spreadsheets Preparing Powerpoint / Keynote Presentations
Add work experience to your profile. (optional)
Assisting clients Accepting over-the-counter transactions such as cash and check deposits, encashments and withdrawals and bills payment
Account opening and placements
Market the bank products and service
Serves as the main liaison between the client and the agency.
Responsible for developing marketing and advertising strategies with the client and the creative team.
Ensures that the functions of the creative team are in compliance with the marketing and advertising strategy of the client.
Briefs the creative team on all the information needed for the successful completion of any project.
Responsible for acquiring new clients and business
Answer incoming customer calls regarding policy/contract information, issues, service questions and general client concerns.
Deliver excellent customer service by accurately and efficiently answering customer inquiries and requests.
Resolve or negotiate “win-win” solutions to caller issues directly or by consulting with appropriate resources. Document and track significant caller discussions or complaints.
Work with the management team to stay updated on product knowledge and be informed of any process changes.
Email Support
Meet daily email quota
Add work education to your profile. (optional)
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.