PERSONAL STATEMENT

Professional and highly efficient individual skilled in the delivery of excellent customer experiences within Financial Services & IT Consulting industries.  Exuding a warm approachable manner when liaising with diverse audiences – ranging from financial advisors, brokers, custodians, registrars, project managers, and all levels of senior management. 

Demonstrates a flexible approach & motivation to learning new skills and will ‘go the extra mile’ when necessary. Poses an approachable yet professional manner with the ability to cope with fluctuations of workload volumes. Experienced in large project management, business change &  delivering training and development.

FINANCIAL SERVICES BACKGROUND

Has sound knowledge of Life Protection and Investments products with an insight to SIPP’s, SSAS, Pensions and Annuities.  Predominantly employed within the Investment Banking (stock market) Asset Management sector, hosts a wealth of experience in the Fixed Income, Equity, Funds and certificated environment both from an operational perspective as well as a settlements function.

ENGINEERING INFORMATION MANAGEMENT BACKGROUND

Currently employed as a Project Manager for an IT Consultancy & Software Development / Configuration firm, working across a diverse client base in industries such as Pharmaceuticals, Oil Gas & Nuclear, Engineering, and Construction.  Well versed in both Agile and Waterfall methodologies.  Demonstrates a deep understanding based on experience of Software configuration, large scale project management, change management, Quality Management (ISO 9001 Standard) Test Script Writing and UAT Execution processes.  

CREATIVE 

I am a keen semi-professional singer and musician, operating from my own sound studio at home & recording tracks for charity as well as personal pleasure.  I enjoy graphic design by creating works in Adobe Photoshop, making a range of items from Business Cards, advertisement flyers, and paper stationery.