Data entry, customer service, training, Order management optimization: validation, item verification, application tracking, shipping management for finished products.
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At Epicpaint, I handle data entry and customer service, helping to manage orders and ensuring item verification. I also support the training of new employees, helping to improve efficiency and customer experience.
Customer service via email
Data processing
Training and development of personnel
Process optimization
Logistics management
Responsible for supervising and correcting orders, ensuring accuracy in product creation. Created shipping labels and sent email notifications to customers about the progress of their orders. In addition, I led the training of new members in these tasks.
Order management
Training
Logistics management
Customer service via email
I developed a strong background in the administration and coordination of employee work hours, salaries, and daily expenses. I prepared monthly and weekly reports on expenditures and managed processes for vacations, terminations, and leave days, ensuring compliance with company policies.
Reports
Payment order and Purchase order
Salaries, overtime, daily expenses
VAT – Taxes.
Expenses processing
Although it was a brief period, I was able to apply my existing skills while also acquiring new ones. This position served as my introduction to managing accounting tasks.
Front desk reception
Accounting entries
Checks – Billing
Petty cash
Preparation of shipments
Telephone attention
Banking procedures – cadetship
Payments – supplies purchase
I was part of a team where I dedicated myself to learning and improving my skills by fulfilling simple tasks. Here I deepen my learning about performing basic administrative tasks and little by little learning until I become the main receptionist of the company.
Front desk reception
Data entry
Correspondence Management
Payments – supplies purchase
Petty cash.
Expenses processing
Add work education to your profile. (optional)
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.