Profile of Jasmin Jan Ugarak

Jasmin Jan Ugarak Strategic Communications & PR | Event Management | Customer-Centric Solutions
10 years experience 0 projects worked Croatia
20.00$ /hr 0$ earned
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A seasoned Communications professional with over 9 years of experience delivering impactful PR projects across the Balkans. Specialised in crafting creative strategies for Community & Sustainability initiatives, boosting brand visibility and ROI. Extensive experience from a leading global FMCG company, leading successful sustainability, internal comms, and branding campaigns. Skilled in event management, stakeholder engagement, and customer care. A collaborative team player with a proactive, creative approach to problem-solving. Fluent in German, English, and Croatian/Serbian/Bosnian.

Work History (0)

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Work Experiences

  • Corporate Affairs and Sustainability Professional - Communication Officer

    Coca-Cola HBC

    May 2015 - March 2024

    – Led strategic communications initiatives to deliver impactful messaging and drive engagement across diverse stakeholder groups.
    – Developed and nurtured strong media relationships, resulting in increased positive coverage and enhanced brand visibility.
    – Created and executed compelling digital content across social media and email channels, boosting brand awareness and engaging target audiences.
    – Planned and managed successful internal and external events, such as conferences and workshops, fostering collaboration and knowledge sharing.
    – Led and oversaw sustainability & community projects across the Adria region, driving positive social and environmental impact.
    – Spearheaded major internal & external events (up to 1,000 attendees), including conferences, celebrations, and stakeholder engagements.
    – Conceptualized events from start to finish: managed logistics, collaborated with agencies, and led cross-functional teams to ensure flawless execution.
    – Adapted communication strategies and project plans to resonate with diverse markets and audiences.
    – Managed full project lifecycle: stakeholder engagement, budget oversight, agency coordination, implementation, and detailed reporting.
    – Oversaw development of socio-economic impact studies and sustainability reports, showcasing company contributions.
    – Crafted compelling communications materials for key events: announcements, letters, presentations, briefs, and speeches.

  • Founder and Managing Director

    GreenLife Solutions

    August 2024 - Now

    GreenLife Solutions is a remote partner for businesses seeking sustainable growth. We provide expert consultation and support in:
    – Strategic Communications & PR: Crafting impactful messaging and building strong relationships to enhance brand visibility and reputation.
    – Customer-Centric Solutions: Developing strategies that drive engagement and loyalty. We also provide comprehensive support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience.
    – Project Management: Ensuring timely, on-budget delivery through clear communication and efficient execution.
    – IT & Data Services: Offering support in information technology, data processing, and hosting to meet your digital needs.

    All our products and services are available in: German, English, Croatian, Bosnian, and Serbian.

  • Customer Service Representative

    Deutsche Bank (Majorel)

    April 2024 - Now

    – Deliver exceptional customer service by addressing inquiries, resolving issues, and proactively identifying financial solutions tailored to individual needs.
    – Leverage fluency in German to build strong relationships with clients and facilitate clear communication.
    – Contribute to business growth by identifying opportunities to offer relevant banking products and services.
    – Consistently demonstrate a customer-centric mindset, excellent communication skills, and a comprehensive understanding of financial products and services.