Profile of Jill Hansford
Jill Hansford Freelancer
Jill Lavay Hansford
122 South Calvin Barrett
Blanco, TX 78606
Cell: (210) 702-9826
E-mail: jill.lavay@gmail.com
Skills
My skills include the use of computer applications such as Microsoft Word, Excel, Wordperfect, Outlook, Adobe Illustrator, Adobe Photoshop, Access, and PowerPoint. These skills have given me the ability to learn other applications with ease. I have the ability to type about 65 words per minute, use 10-key, and work a multi-line telephone.
Education
Graduated from Tascosa High School in Amarillo, Texas. While attending Tascosa, my emphasis was on computer related courses. Courses included: Several classes of typing, Word Processing Applications, Business Technology, Multi-Media, two years of Digital Graphics, Speech, and three years of Spanish.
Previous Employment
February 2015 to May 2015- Intuitive Solutions- (210) 798-4805
At-Home Customer Service Representative
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Answered phone calls thru LiveOps to assist customers from several states throughout the US
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Received customers’ information for Pizza Hut orders then placed them by inputting the order in TMS, an installed order-taking program
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Transferred customers to management for complaints or entered customers’ phone numbers and details of complaint for a manager to call back
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Used LiveOps to chat with my superiors in the event of me having questions pertaining to my job and my work and with my co-workers to switch shifts, pick up shifts, etc.
October 2014 to December 2014- Pizza Hut- (210) 520-8061
Cook/Customer Service Representative
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Answered phones to receive customers’ orders
2. Stocked soda cooler and folded pizza boxes
3. Made pizzas to order
4. Prepared pizza dough
September 2009 to September 2009- Physician’s Health Choice- (210) 949-4140
Temporary Clerical
1. Addressed envelopes
2. Folded letters and put business cards in envelopes according to the correct salesman
3. Stamped and sealed the envelopes
March 2008 to July 2009- La Bella’s Pizza- (806) 352-5050
Customer Service Representative and Cashier
1. Answered phones to receive customer orders
2. Received customer orders down and calculated total
3. Took care of front counter, received money and made change
March 2007 to May 2007- Texas A&M Agricultural Research Center- (806) 677-5600
Technical Assistant
1. Inserted papers in correct notebooks
2. Entered data into spreadsheets on Excel and made graphs from data
3. Created graphs to meet expectations
4. Used internet to print off data and used Outlook for email
January 2007 to April 2007- Dodson & Company- (806) 358-7914
Office Assistant
1. Made copies of tax returns and made a folder for the clients
2. Answered a multi-line telephone
3. Used Excel for data entry
4. Filed folders alphabetically
May 2006 to July 2006- Pizza Hut- (806) 655-7125
Delivery Driver and CSR
1. Answered multi-line telephones to receive customer orders
2. Delivered pizzas to correct customer houses on time
3. Received money and made change
August 2005 to March 2006- 34th Street Discount- (806) 352-4900
Drive-through Cashier
1. Received customers’ orders
2. Made several drinks at the same time
3. Received money, made change, and counted out own drawer before and after shift
4. Responsible for cleaning and sanitizing the coke machines and the area
May 2002 to July 2002- American Red Cross- (806) 376-6309
Volunteer
1. Volunteered my time doing data entry and other miscellaneous office duties
Volunteer
1. Assisted my mother in her office at her work with data entry, typing letters, labeling envelopes, and other office duties a throughout many years
Salary Requirement
Minimum of $12.00 per hour
References
Business:
Anthony Caraballo- Manager at Pizza Hut on Bandera- (830) 309-0329
Joshua Dixon- Shift Manager at Pizza Hut on Tezel- (210) 300-1407
Personal:
Maria Mendoza: (210) 809-0557
Michael Pizzini: (210) 279-7409
Azalea Tejada: (210) 213-0511