Profile of JAYCEL TOLETE

JAYCEL TOLETE Teacher/Customer Service Representative/Virtual Assitant
8 years experience 0 projects worked Philippines
7.00$ /hr 0$ earned
Internet ResearchSalesTutoringWriting

· A loyal, dependable and hardworking individual with excellent interpersonal and customer service skills. · Ability to handle multiple tasks, setting individual priorities and expected follow-through. · Very adaptable, goal oriented and an excellent team player. · Well trained in giving great service to clients. Computer literate 

Work History (0)

  • There are no activities yet.

Work Experiences

  • Fraud Specialist

    JP Morgan Chase and Co

    December 2015 - Now

    · Use questioning and listening skills that support effective telephone
    communication.
    · Use an effective approach to handle special telephone tasks like call
    transfers, taking messages, call backs, holds, interruptions, and unintentional
    disconnects.
    · Understand the impact of attitude in handling calls professionally
    · Effectively deal with job stress, angry callers, and upset customers
    · Use the most appropriate way to communicate with different behavior types
    on the telephone.

Education

  • Bachelor of Secondary Education MAjor in English

    Cebu Normal University

    June 2003 - March 2007