Profile of Ira Mae Aguillon

Ira Mae Aguillon Entrepreneur
13 years experience 0 projects worked Philippines
2.00$ /hr 0$ earned
Blog WritingBook Cover DesignBusiness Card DesignRecruitingTypographyVirtual AssistantWriting

After working in a BPO Company for more than 13 years, I decided to turn my career and deal with business.

I currently have a Photocopy Shop that also caters printing, editing and encoding f0or our clients.

I have a very good iden on how Microsoft office work since I have been using it when I was still employed. Until now, I sm still using Microsoft office on a daily basis.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Team Manager

    APAC Solutions

    January 2009 - Now

    Coaching and mentoring new and tenured employees to make sure that quality customer service is delivered to all clients at all times
    Hiring and training call center employees.
    Establishing goals for call center staff.
    Resolving customer issues and other call center problems.
    Monitoring performance metrics.
    Developing strategies to improve efficiency.
    Providing coaching and feedback to team members.

Education

  • Bachelor in Science Tourism Hotel and Restaurant Management

    Leyte Normal University

    June 2004 - May 2008

    I was able to do my internship in BUSCH Gardens in Williamsburg Virginia.
    I was in the kitchen cooking for our customers. I stayed there for 4 months.
    While I was there, I was able to create blogs since we were travelling a lot.
    Writing and keeping a note on the things that we were doing were also some of my past time.