Profile of Cynthia Okanje

Cynthia Okanje Virtual Assistant/Customer Support Agent/Appointment Setter
25 years experience 0 projects worked Nigeria
7.00$ /hr 0$ earned
Virtual Assistant

I have excellent communication and interpersonal skills, exceptional time management and organizational skills. I am administratively competent with a keen eye for detail. I am friendly and approachable, a good team player and work equally as well indepedently. I am non judgemental and supportive. I practice utmost discretion and ensure strict confidentiality at all times.

I am experienced with email and chat correspondence, I am well presented, with a clear speaking voice and telephone manner.

Work History (0)

  • There are no activities yet.

Work Experiences

  • Office Administrator

    Dexcom Solution Ltd

    January 2012 - February 2022

    1. Coordinated large-scale corporate events per year with up to 100 participants each.
    2. Negotiated with vendors to decrease office supply costs, saving the company $2,000 annually.
    3. Processed an average of 70+ emails per day, ensuring accurate information dissemination and timely responses.
    4. Managed travel arrangements for all company executives through strategic booking, saving the company $4,000 in one fiscal year.
    5. Successfully resolved customer complaints and inquiries with professionalism and efficiency, increasing customer satisfaction level by 50%.
    6. Assisted in the preparation of financial reports and budgets, ensuring 100% accuracy and timely submission.
    7. Conducted quarterly inventory audits with 98% accuracy, maintaining impeccable asset management records.
    8. Organized and digitized 10 years’ worth of archival records, increasing information retrieval speeds by 75%.
    9 Maintained confidentiality and handled sensitive information with discretion and professionalism.
    10. Proactively identified areas for improvement and implemented productivity-enhancing measures.
    11. Received multiple commendations from colleagues and superiors for exceptional organizational and multitasking skills.

Education

  • Diploma in Business and Industrial Law

    University of Lagos

    September 1995 - June 1997

    Law of Intellectual Property
    Law of Banking and Financial Institutions
    Labor Law
    Contract Law
    Law of Taxation
    Commercial Law