As a freelancer in customer service, my primary objectives are to provide exceptional support by handling every customer interaction with empathy, clarity, and efficiency. I aim to resolve issues promptly, addressing and solving customer concerns quickly and effectively. Enhancing customer satisfaction is a key focus, as I strive to exceed expectations and improve the overall experience. Maintaining professionalism is crucial, as I represent the brand or service with respect and high professionalism. Additionally, I am committed to continuously improving by seeking feedback and looking for ways to refine service processes and enhance my performance.
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● Handling of emails
● Handling of emails, chats, and calls
● Facebook moderator
● Instagram stories moderator
● Podcast moderator
● Blog article writer
● Influencer outreach manager
● Assisting customers in creating a custom jewelry design
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Earned 18 units
We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.