Experienced Virtual Assistant with 3 years of proven success in managing high-volume email inboxes, scheduling meetings, and performing research to increase website traffic and social media engagement. Skilled in creating and maintaining filing systems, updating website content, and assisting with social media management to drive customer engagement and retention. Committed to providing exceptional customer service and accuracy in data entry and database management.
 
In addition, a customer service representative with almost 2 years of experience and proven history of handling high-pressure situations. Service-oriented resolution expert with experience providing troubleshooting and support for customers in the technology and also with hard selling offer of company’s services/products. Been with At&t under billing, sales and technical department. 
 
A graduate of Business Administration with the specialization of Marketing I can prove that I’ll be the best one that suits on this job opportunity with all the knowledge and strategies I learned from the university.