SENIOR ANALYST, TECHNICAL ACCOUNTS FINANCE

QATAR AIRWAYS, DOHA

May 2006 - July 2007

Liaises with Treasury and Finance Heads for various transactiions
Handles processing of suppliers invoices and proper accounting of all transactions to facilitate financial month end closing
Ensures vendor billings are in line with purchase orders, contracts and approval level limits are as per corporate policies
Makes payments, maintains vendor reconciliation and identifies errors

SENIOR ANALYST, FINANCE (US)

XEROX BUSINESS SERVICES PHILS. INC.

July 2009 - October 2011

Generates daily profit and loss (PnL) for Global Markets Business focusing on Equities and Debt products; Performs balance sheet control, reconciliation, review and reporting
Provides regular and adhoc reports for Deutsche Bank London Finance Group; Consolidates and Analyzes Financial Revenue Line Commentaries; Maintains monthly FX and Headcount Uploads

LEAD, GLOBAL FINANCIAL PLANNING AND ANALYSIS

TELETECH CUSTOMER MANAGEMENT, INC.

October 2011 - November 2016

Reviews, Updates and manages existing Financial models with actuals and current consolidated forecasts. Retools existing forecasting models with new business rules/drivers. Verifies and approves global forecasts. Liaises with SVP, VP, and Directors to discuss Human Capital Finances Coaches and trains Financial Analysts and other members of the support group Responsible for delivering various Management/Board reports on a monthly and quarterly basis. Verifies accuracy and completeness of numbers/reports. Manages reporting on Financial and Operational performance, which includes pulling data from multiple source systems. Develops new management reports which are automated and flexible. Comes up with long term system solutions for the reporting needs of the business/Management.

Financial Planning & Analysis Manager

Teleperformance

July 2022 - Now

Lead and manage the annual budget process – revenue, direct/indirect/sales & marketing costs, support overheads, capital expenditures, headcount, and allocation drivers. Monitor and update forecasts regularly to reflect changes in business conditions and provide actionable insights. Develop and maintain financials models and reports to support forecasting and budgeting process. Track sales and spending to ensure alignment with targets and report variances with clear and concise commentaries and recommendations to senior management. Prepare and present financial information to stakeholders highlighting key variances and providing recommendations. Analyze cost structures and identify opportunities for cost-saving to improve profitability. Track and manage both direct/indirect costs, sales & marketing costs, support overheads. Review of proposed capital expenditures and perform post review analysis. Work closely with local finance and finance shared services center team to ensure accurate recording of financial transactions. Act as business partner to various departments – Business, Operations, Commercial & Support Overheads. Prepare ad-hoc financial reporting and analysis – P&L simulation & scenarios.

Supports Finance and People Operations (HR) departments across APAC region. Manages all Group reporting on People Metrics & KPIs with a great focus on Attrition and Recruitment Costs. Provides cost and opportunity analysis for the People metrics & KPIs, impacting the revenue of the business to reinforce regional performance . Supports management and region department HR heads in budgeting and forecasting. Analyzes current and past trends in key performance indicators including cost expenses and capital expenditure. Monitors Performance indicators.