Profile of Joy Berdulaga

Joy Berdulaga Virtual Assistant | Graphics Designer | Social Media Strategist
2 years experience 0 projects worked Philippines
6.00$ /hr 0$ earned
Content MarketingFashion Designgraphic designmarketingTechnical SupportVirtual AssistantWordPressWriting

I am Joy, and I have a mix of skills, knowledge, and ability. Detailed-oriented, hardworking and a quick learner. 

I hold a Bachelors Degree in English-Literature and a Post Masteral Degree in Literature. I have always loved writing. Have skills in all kinds of writing. Proficient both in oral and written language.  I worked as a Virtual Assistant handling administrative tasks including Social Media Marketing, Graphic Design, WordPress, Research and Lead Generation.

Good communication and listening skills are paramount for a virtual assistant, and I excel in both verbal and written communication. I am a team player to the core but am also at complete ease when working alone. 

I would love to combine my experience and passion with your needs and discover what we can create together! 

Work History (0)

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Work Experiences

  • Service Desk Analyst

    Atos

    April 2013 - December 2017

    Service Desk Professional for Johnson and Johnson, one of the leading Pharmaceutical company. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound). Handle and solve basic to complex issues, software installation as well as hardware-related troubleshooting. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound).

  • Technical Support Specialist

    Stream Global Services

    April 2010 - April 2013

    Technical Support Professional for DELL, one of the leading brand in computer technology. The daily task includes handling and solving basic to complex issues. handle and solve basic to complex issues, software installation as well as hardware-related troubleshooting. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound).

Education

  • Master of Arts (M.A.)

    Cebu Normal University

    June 2011 - March 2012

  • Bachelor of Arts (B.A.)

    Cebu Normal University

    June 2006 - March 2010