I am Joy, and I have a mix of skills, knowledge, and ability. Detailed-oriented, hardworking and a quick learner.
I hold a Bachelors Degree in English-Literature and a Post Masteral Degree in Literature. I have always loved writing. Have skills in all kinds of writing. Proficient both in oral and written language. I worked as a Virtual Assistant handling administrative tasks including Social Media Marketing, Graphic Design, WordPress, Research and Lead Generation.
Good communication and listening skills are paramount for a virtual assistant, and I excel in both verbal and written communication. I am a team player to the core but am also at complete ease when working alone.
I would love to combine my experience and passion with your needs and discover what we can create together!
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Service Desk Professional for Johnson and Johnson, one of the leading Pharmaceutical company. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound). Handle and solve basic to complex issues, software installation as well as hardware-related troubleshooting. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound).
Technical Support Professional for DELL, one of the leading brand in computer technology. The daily task includes handling and solving basic to complex issues. handle and solve basic to complex issues, software installation as well as hardware-related troubleshooting. A wide range of experience in communication via—email, live chat, help desk/tickets, phone (outbound or inbound).
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We will review the reports from both freelancer and employer to give the best decision. It will take 3-5 business days for reviewing after receiving two reports.