With over 24 years of experience in customer service, virtual assistance, social media management, e-commerce, and digital marketing, I deliver results that elevate businesses. Core Skills & Expertise: Customer Support Technical Support: Extensive experience with AT&T, Sprint, and Charter Communications, skilled in handling escalations, troubleshooting, and enhancing customer satisfaction. Administrative Support Virtual Assistance: Efficient in managing executive schedules and administrative tasks. Project Management: Proficient in tools like Microsoft Office and project management software to keep operations smooth and timely. Digital Marketing Social Media Management: Campaign creation across Facebook, Pinterest, Instagram, and LinkedIn, with design tools like Canva for consistent, appealing branding. SEO & SEM: Data-driven strategies to boost website traffic and conversions. Email Marketing: Skilled in email platforms (Emercury, Mailchimp), optimizing campaign performance, and enhancing deliverability. E-commerce Management Platform Expertise: Managing Shopify, Amazon, eBay, and more—handling listings, inventory, and customer inquiries to ensure smooth operations. Why Work with Me? With a proven background in telecom and freelance support, I prioritize reliability, adaptability, and impactful results. My commitment is to help your business reach its goals with efficiency and quality service. Let’s connect and discuss how I can support your success!