Profile of Alby Rundelle Leyva

Alby Rundelle Leyva Operations Program Supervisor
7 years experience 0 projects worked Philippines
3.00$ /hr 0$ earned
Microsoft PowerPointRecruitingSales

* Sales

* Implementations

* Structuring Campaigns and KPI setup

* Data Mining

* Lead Generation

* Appointment Setting

* Microsoft Excel or Reports Creation

* Database Management

* Email Management

* Quality Control

Work History (0)

  • There are no activities yet.

Work Experiences

  • Outbound Sales Representative

    Magellan Solutions

    June 2012 - March 2013

    Did cold calling in the United Kingdom to inform consumers about our services and closing by getting the required basic credit card, loan or mortgage information where I was consistently exceeding the monthly target and conversion rate by listening to call recordings and experimenting call approaches.

  • Level 2 Agent

    Magellan Solutions

    April 2013 - November 2014

    Held the same tasks as a Team Leader for quite some time as part of company\’s developmental training for career advancement.

  • Team Leader

    Magellan Solutions

    December 2014 - April 2018

    Ensured that all direct reports are motivated and consistently hitting their targets by mentorship program, developmental activities and coaching. As a result, I was promoted as Senior Team Leader and was able to provide opportunities for promotions.

  • Program Supervisor

    Magellan Solutions

    May 2018 - June 2019

    Ensured direct reports (Team Leaders and TL Apprentices) are meeting clients’ service level agreement.

Certification

  • ISMS Internal Auditor

    Magellan Solutions

    May 2015 - May 2019

    Evaluated processes within the company based on set standards required. I was also part of the team who worked for the company to be ISO certified from year 2015 – 2018.